ZIWO Secures Strategic Growth Credit from Amplify Growth Fund by Ajeej Capital
UAE-based ZIWO, an Arabic-first AI-powered cloud contact centre platform purpose-built for the Middle East, has secured a strategic growth credit investment from the Amplify Growth Fund, managed by Ajeej Capital. The value of the investment was not disclosed.
The funding follows a period of strong enterprise adoption and comes amid accelerating digital transformation across the region, as demand rises for AI-driven customer communication and automation solutions.
Funding Objectives
- Expand across the GCC markets
- Deepen regional integrations and technology partnerships
- Advance voice AI and automation capabilities on the platform
Founded in 2010 by Renaud de Gonfreville and Eric Wiez, ZIWO delivers a cloud-native Contact Center as a Service (CCaaS) platform designed specifically for Arabic-speaking markets. In 2021, the company closed a seven-figure Pre-Series B round.
Today, ZIWO serves more than 1,000 customers across over 20 industries. Its enterprise-grade platform offers real-time voice intelligence, automated quality assurance, predictive analytics, and multilingual generative AI supporting multiple Arabic dialects alongside English and French — tailored for complex, high-volume contact centre environments.
As MENA’s digital economy continues to evolve, ZIWO aims to further scale its regional footprint and strengthen AI-enabled cloud communications capabilities to support organisations transitioning toward intelligent, automated customer engagement models.
